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Category: Experience

Be cautious about cab booking service on MakeMyTrip.com

Yesterday, we have made a cab booking for airport transfer using MakeMyTrip app and we have received car details via text message and WhatsApp. A driver has arrived about 30 minutes earlier than scheduled; we felt happy for being punctual. After a few minutes, got a call from different number asking us to WhatsApp the OTP received once the trip get started. I refused to do so and told him, OTP can be only shared with drive. When we went down, we have realised there is no car with the number mentioned on the message sent to us. We have…

My experience in trading

For many years, I was under the impression that stock market is a highly risk area to invest money and have chosen to stay away for a long time. Yes, it’s true that investing in stock market is a risky thing if not done in a right way. For a couple of months now, I have been investing in stocks and it’s a great experience. My inspiration Hema’s uncle Shri. Tadimeti Sathya Murthy, a retired bank officer and I get into conversations about how carefully money should be used and how we can save. Quite often, he used to bring…

Unable to cast vote due to fault of an inefficient local officer

We have recently moved into a new apartment complex. Last month a Block Liaison Officer has approached us saying he would get our names included in the Electoral Roll. Since he is a government employee, we thought it would be safe and work may happen faster instead of submitting online. We have given all required documents and also some money to encourage him to help us. We have been following up almost everyday and he used to say that work is almost done and he will come and give us our voter ID cards. Closer to the election date, he…

Experience with eDrafter.in

Recently we were in need of drafting a rental agreement and I wanted to take a chance and explore online services and that’s when I came across eDrafter. Firstly, it’s a simple application and all one needs to provide is primary details like parties who are making the agreement, details of agreement like if it is for renting a house, address of property and then if there are any additional terms and conditions. There is an option to either seek a draft version by email and they would proceed on your approval or one can ask to print agreement without…

APSRTC managers are super responsive…

Recently we were travelling from Tanuku to Bengaluru by APSRTC bus and a pipe in the baggage space got broken. Bus was taken to Vijayawada bus depot and got the issue fixed. However, driver was instructed by one of the APSRTC personnel not to proceed further and return to origin which is Vizag. So we were transferred to another bus where seats in the last row were allocated. When we have questioned for water bottles and blankets, response was rude. We called up the customer care of APSRTC, who pretended as a complaint was registered but suggested us to speak…

Experience with Indigo airlines: Positive but time consuming for airlines

Recently I have travelled from Bangalore to Hyderabad with Indigo airlines. Their hospitality is just awesome as always. However, I found they are wasting a bit of time of their staff. Since I wanted to try the experience of Airport Pool introduced by Uber, I have decided to leave home early. I have reached airport almost one and half hours prior to my flight time. At the counter, where I have received my boarding card, I was asked, if I would need assistance and I have opted to go for it. His name is Aditya (name changed for privacy reasons);…

Amazon’s customer service is amazing!

We have been using Amazon.in for a while and always experience is seem-less. A few things that we like about amazon are: Ability to change in delivery address Quite often products are delivered before committed date Quality of packaging is always good Recently, we have received a few products that did not meet our requirements; when we have approached customer service, they have helped us with easy return; we did not have to courier ourselves; we just had to schedule a time for their executive to pick up. For products that are non-returnable, they have arranged a free replacement Refunds…

Zomato customer service is awesome; but delivery staff needs to be better

In last few months, we were experimenting with food delivery services providers and earlier I have posted our experience about Swiggy. After continuous negative experiences with Swiggy, we have switched to Zomato. User experience of the app is much better. Specially, if you choose a restaurant, app will show you if they would deliver in our locality or not. Also, it will show you the estimated time to deliver. In addition, it will show you dishes that we may have previously ordered. This will be handy, when we wish to just repeat a same order. Often times we got the…

@MSFTEnable – you rock! A quick experience with Microsoft Teams

I recently got introduced to Microsoft Teams at my workplace. I usually try anything that comes in my way. So as usual, I had set up and created groups that I want to use. Then I noticed team has different bots that a user can use and I chose to use “Secretary bot”. It was amazing and I play often with it. A couple of days later, I got a notification from “T bot” asking how that could help me. I wanted to check level of its intelligence so asked “Hey, are you accessible using screen reader?” and it fetched…

Observation with Service providers; they need us to sign a lot of documents; but they would not want to sign-up in writing

As we know, we need to sign-on several documents when we apply for any service or a transaction; but do we ever ask service provider anything in writing? Recently we have applied for broadband connection from ACT Fiber; they have visited home and got us signed on a few documents along photo copy of documents related to proof of address. We have also opted to pay for 6 months in advance. After a few days, we have got a call from their technical staff asking if they can come to install a junction box; also we need to provide them…