Amazon’s customer service is amazing!

We have been using for a while and always experience is seem-less. A few things that we like about amazon are:

  • Ability to change in delivery address
  • Quite often products are delivered before committed date
  • Quality of packaging is always good
  • Recently, we have received a few products that did not meet our requirements; when we have approached customer service, they have helped us with easy return; we did not have to courier ourselves; we just had to schedule a time for their executive to pick up. For products that are non-returnable, they have arranged a free replacement
  • Refunds are made as per our choice either to Amazon wallet or to our card
  • Contacting customer service is pretty easy. In fact, we get a call back with a click

Overall, experience with is pretty good!

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