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Open letter to Ministry of Railways, Government of India
Dear Minister and concerned personnel of Ministry of Railways, Government of India. Subject: Lack of timely information to passengers Recently I have made a reservation on Train Number 17643 to travel from Chennai to Tanuku. I have reached Tambaram Railway station almost one and half hour before. Checked on National Train Enquiry System (NTES) to…
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Indian Railways launches Portal to register and track complaints and suggestions
It was always a difficult task to report a suggestion or complaint to Indian Railways as there would be no personnel available in time during journey and quite often we forget about it when we get off from the train. We feel who would go all the way to station master and report. If passenger…
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Indian Railways: Upgraded tickets and train schedules;
I wanted to write this post about a year ago and finally able to get to it. My wife and I frequently travel by Indian Railways and for sometime, there are a few nice things that introduced by Indian Railways: Upgraded tickets: This happens when ticket has booked under waiting list. While booking the ticket…