Categories
Experience

Public Grievance (PG) Portal is indeed helpful

Earlier this month, we have made an outstanding payment of our Fixed line and Broadband Service provided by Airtel but it was shocking to see in the next bill cycle where Airtel claimed that we payment of earlier month is due. We have called up customer care, walked in to their store and showed proof […]

Categories
General

Innovation at Government – some ideas to improve

I felt really happy when I was able to do most of the application process to get modifications done on my wife and my passportsand also to get enrolled in the electoral role. This is great to see these processes are now online and have ability to apply online and even attach proof of documents. […]

Categories
Accessibility Reviews

Review of the Website of Income Tax Department, Department of Revenue, Ministry of Finance, Government of India

I have noticed that Income Tax India‘s Website underwent a re-design and decided to check if the website has met with Guidelines for Indian Government Websites (GIGW) requirements. Unfortunately, it has not meet several check points of the compliance matrix of GIGW. since every citizen including those with disabilities and tax payers uses this website […]

Related Posts with Thumbnails