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Tag: Customer Support

Google Apps Support team is awesome

I recently had to reset password for one of my google apps accounts and sadly, I did not have access to recovery phone number that I configured. So other option is by verifying ownership of domain; which requires us to add a CNAME to the DNS. I went ahead and added CNAME as per instructions provided as alternate recovery method; this would need an alternate email address where Google can contact in order to reset the password and this email must be other than the one belongs to domain. I have received an email that has instructions to initiate password…