Category: Experience

APSRTC managers are super responsive…

Recently we were travelling from Tanuku to Bengaluru by APSRTC bus and a pipe in the baggage space got broken. Bus was taken to Vijayawada bus depot and got the issue fixed. However, driver was instructed by one of the APSRTC personnel not to proceed further and return to origin which is Vizag. So we […]

Amazon’s customer service is amazing!

We have been using Amazon.in for a while and always experience is seem-less. A few things that we like about amazon are: Ability to change in delivery address Quite often products are delivered before committed date Quality of packaging is always good Recently, we have received a few products that did not meet our requirements; […]

Zomato customer service is awesome; but delivery staff needs to be better

In last few months, we were experimenting with food delivery services providers and earlier I have posted our experience about Swiggy. After continuous negative experiences with Swiggy, we have switched to Zomato. User experience of the app is much better. Specially, if you choose a restaurant, app will show you if they would deliver in […]

Observation with Service providers; they need us to sign a lot of documents; but they would not want to sign-up in writing

As we know, we need to sign-on several documents when we apply for any service or a transaction; but do we ever ask service provider anything in writing? Recently we have applied for broadband connection from ACT Fiber; they have visited home and got us signed on a few documents along photo copy of documents […]

Open letter to BBMP Commissioner

Update: After sending this post to Sathish, on 16th July, 2017, he has transferred INR 3000/-. Still he owe us INR 2000/-. As mentioned in my post, if it is an official fee, we would need a receipt. If it’s a bribe, action must be taken. Since he has at least done his job by […]

My experience with Bethel Webhost

Recommended by a good friend, I started using services of Bethel Webhost for about last 6 years and I never felt disturbed. Never experienced a down time with server. Client Area portal is quite usable and easy to use. Their customer support is amazing. Though sometimes you may not get a response by calling their […]

On-hold payment on Paytm

This morning, while I was on my way to office, I was looking at my Paytm pasbook and shocked to see an INR 350 as on-hold payment with a transaction number. However, it did not show the merchant name. That made me feel confused what that on-hold transaction is all about. Thankfully, there is a […]

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